Faq

Terms and Conditions


Squisherie Patisserie
Effective Date:  2025 02 01

Welcome to Squisherie Patisserie! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website and placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our site.

1. General Information

Squisherie Patisserie specializes in sensory stress toys inspired by pastries. All products are designed for sensory enjoyment and relaxation but are not edible and should not be used as food.

2. Orders & Payments

  • All prices are listed in CAD and USD and are subject to change without notice.

  • We accept payments through [payment methods].

  • Orders are processed once payment is confirmed. We reserve the right to cancel any order due to fraud suspicion, stock issues, or other unforeseen circumstances.

3. Shipping & Delivery

  • Processing Time: Orders are typically processed within 4-7 business days unless preordering. Preorder dates will indicate the shipping date.

  • Shipping Time: Estimated delivery is 4-10 business days, depending on location.

  • Tracking: All orders include tracking information.

  • International Shipping: Customers are responsible for any customs duties or taxes.

4. Returns & Refunds

  • Due to the nature of our products, all sales are final, and we do not accept returns for hygiene reasons.

  • If you receive a defective or incorrect item, please contact us within 5 days of the order being marked as "delivered" with a full picture of the damaged item or package. Once proof is sent, we will work to provide a solution for you typically within 2-3 business days.